AxleHire, Inc. Privacy Policy

Effective: September 4, 2019

Welcome to AxleHire! AxleHire, Inc. (“AxleHire,” “we,” “us,” “our”) respects the privacy of our users. This Privacy Policy (the “Policy”) describes how we collect, use, and share certain information about you (“you”, “your”, “user”) in connection with our website,, secure site accessible through our website, our mobile application called AxleHire Driver, available in the Apple App Store and Google Play Store, and the AxleHire service (collectively the “Services”). It also explains your rights and choices with respect to such information and the steps you can take to protect your privacy.

Please read this policy carefully. By visiting or website or using the Services, clicking “I agree” or any other button indicating your acceptance of this Privacy Policy, or otherwise providing information to AxleHire, you are consenting to the collection, use, and sharing of your information as described in this Privacy Policy.

AxleHire Users

AxleHire’s Services are available to different types of users, including our clients, drivers, delivery recipients, and website visitors.

The information that the Services collect from and shares about you may vary based on your user type and your interactions with our Services.

Information We Collect

We and our service providers collect various types of information through the Services. We collect information from you directly when you provide it to us through the Services and when you engage in certain actions on the Services, as well as from other users of the Services such as when a Client submits information about Recipients in order to facilitate the delivery of packages to the Recipients. We may also automatically collect certain information about you and your computer, smartphone, or other device when you use, access, or interact with our Services. This information includes, but is not limited to the following:

We may combine information collected through the Services with information that we collect in other contexts or interactions with you. If we do so, we will treat such combined information in accordance with this Privacy Policy.

How We Use the Information We Collect

AxleHire uses the information that we collect for a variety of purposes. These purposes include, for example:

In addition to the purposes above, we use the information that we collect automatically for such purposes as: counting and recognizing users of the Services; analyzing how users interact with and use the Services and various features of the Services; improving the Services and enhancing users’ experiences with the Services; creating new products and services; and enabling additional analytics and research concerning the Services.

With whom we share your information

We share your information with other parties for a variety of purposes, as described below.

Analytics and Interest-based Advertising

We partner with certain third-party service providers to collect information to engage in analytics, auditing, research, and reporting. These third parties may use server logs, web beacons, tags, pixels, and similar technologies, and they may set and access cookies on your computer or other device.

In particular, we use Google Analytics on our website to help collect and analyze certain information for the purposes discussed above. You can learn more about Google Analytics’ data practices by clicking here and opt out of the use of cookies in web browsers by Google Analytics by clicking here.

We also partner with third parties to provide advertising services that are targeted based on your online activities across websites, mobile apps, and devices over time (commonly referred to as “interest-based advertising”). Our advertising partners may collect information about your activities on our Services on your current device and combine it with information about your activities on other websites, mobile apps, and devices. They may collect such information using server logs, cookies, web beacons, tags, pixels, mobile advertising IDs (such as Apple’s IDFA or Google’s Advertising ID), cross-device linking, and similar technologies. For example, our advertising partners may use the fact that you visited our websites or used our mobile app to target advertising to you on other websites and mobile apps on your current device or on other devices you use. You can opt out of interest-based advertising in web browsers and mobile apps on your current browser or device by following the instructions below.

For more information about interest-based advertising and cross-device linking, please visit the Network Advertising Initiative website and the Digital Advertising Alliance website. You may also opt out of interest-based advertising and cross-device linking in web browsers and mobile apps on your current browser or device by following the instructions below.

Please note that the opt-outs described above will apply only to the specific browser or device from which you opt out, and therefore you will need to opt out separately on all of your browsers and devices. If you delete or reset your cookies or mobile advertising identifiers, change browsers (including upgrading certain browsers), or use a different device, any opt-out cookie or tool may no longer work, and you will need to opt out again. Our Service does not respond to Do Not Track signals at this time.

Third-Party Links, Websites, and Apps

The Services may contain links to websites, apps, or services of other third parties. If you follow a link to any of these websites or services, please note that these websites (and any services that may be accessible through them) have their own privacy policies. We are not responsible for the privacy practices of other websites or the information you share through such other websites. We encourage our users to be aware when they leave the Services and to read the privacy policies applicable to such third-party websites. This Privacy Policy applies solely to information collected in connection with the Services.

Data Security

AxleHire employs physical, electronic, and procedural safeguards to protect your information against loss or unauthorized access, use, modification, or deletion. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your information.

Data Retention

We retain your information for as long as reasonably necessary to provide you with the Services and to accomplish the purposes of this Policy, or as required by law.

Your Rights and Choices

Clients and Drivers may view and update their user information and preferences by logging into the Services or mobile application and accessing the profile or settings.

Users may unsubscribe from promotional communications from us by clicking the “Unsubscribe” link at the bottom of each message. Please note, you will still receive administrative messages related to your account from us. You may unsubscribe from text message notifications at any time by responding STOP to any message.

If you would like to opt-out of interest-based advertising, please follow the instructions in the above section “Analytics and Interest-based Advertising.”

You may have rights under applicable laws to request access to, correction of, deletion of, or restrictions on the processing of certain information. You may also have rights under applicable laws to opt out of or withdraw consent to further processing, request copies of your personal data. To make such request and/or inquire about such rights, please send us an email at For your protection, we may only implement requests related to information that we have associated with the email address used to send us your request, and we may need to verify your identity before implementing your request.

Information for Users from outside the United States

The information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. AxleHire may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties consistent with this Policy located in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Services or by providing any information to us, you expressly consent to such transfer and processing.

Children’s Privacy

The Services is not directed to children under the age of 13, and AxleHire does not knowingly collect personal or other information from anyone who is under the age of 13.

Changes to this Policy

AxleHire may make changes to the Services in the future and as a consequence will need to revise this Policy to reflect those changes. If we make changes, AxleHire will post the revised Privacy Policy on our website with an effective date indicating when the revised Privacy Policy will take effect. Your continued use of our Services will serve as an acceptance of any changes to the Policy. We encourage you to review this Privacy Policy periodically.

Questions or Comments

If you have any questions or concerns regarding our Policy, you can contact us at or 2150 Shattuck Ave #PH, Berkeley, CA 94704